Frequently Asked Questions

Download the NOWE Money app or visit nowemoney.com and click 'Open an account'. Complete the KYC process, provide your name, address, date of birth, and a valid government-issued ID. Verification typically takes under 4 minutes and accounts are approved within 1 business day.

NOWE issues a Netherlands EU IBAN, starting with 'NL'. This is a fully functional European bank account number that works across the entire SEPA zone (36 countries) and for SWIFT international wire transfers globally. It is not a Lithuanian LT IBAN or a third-country virtual IBAN.

Yes. NOWE supports SWIFT transfers to 190+ countries. You can send and receive international wire transfers in 38+ currencies from your Netherlands EU IBAN using standard SWIFT/BIC codes.

NOWE applies a conversion fee above the mid-market rate, the fair midpoint between global buy and sell prices, as shown on Google or Reuters. The fee is up to 2% for personal accounts and up to 1.5% for registered business accounts. The actual rate depends on the currency pair and live market conditions at the time of transfer.

Yes. NOWE issues Mastercard-powered physical debit cards. Cards are currently available to customers based in Europe and the UK only. All other account features, IBAN, SEPA, SWIFT, FX conversion, are available to customers worldwide regardless of location.

Yes. NOWE issues business accounts to companies of all sizes, including sole traders, LLCs, and corporations. Business accounts include a Netherlands EU IBAN, free SEPA, and up to 1.5% FX, lower than the personal rate. Non-EU businesses are welcome.

Yes. Payment services are provided by Equals Money PLC, authorised and regulated by the UK Financial Conduct Authority (FCA) under registration number 900190. NOWE Money B.V. is a private limited liability company registered in Amsterdam, Netherlands (KvK 98048260).